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Become a customer – guide if you don’t have a Swedish ID card

Don’t you have a Swedish Personal number or a Swedish Identity Card? Here is a guide on how to become a customer at SEB and which documents you need.

Longer processing times

We currently have longer processing times than usual. Submit your application and we will contact you once we have started processing it.

Complete and sign the customer information form

Complete the customer information form, print it and sign it in ink.

Customer information form

Attach the documents required for your application

Go through the checklist below. Select each heading to see what each document should include.

Checklist

Please provide a copy of your passport.

Please provide a copy of the front and back of your residence or work permit. This also applies if you are in Sweden to study. The permit must be valid for at least three months.

Please provide a copy of a document confirming your enrolment at a Swedish school, college or university.

If you intend to use the account to receive your salary, please provide an employment certificate showing your income and confirming your employment. As part of our standard process, we will contact your employer to verify your employment.

If the funds come from someone other than you, we need to know that person's name, date of birth and their relationship to you. Please provide this information under “Where do your total assets with us and other financial institutions come from?”

You also need to provide documents showing the source of that person's funds, such as bank statements, an employment certificate or payslips.

Please also provide documents supporting any other payments you expect to receive into the account, for example payments from CSN or a government authority.

If you plan to transfer a larger amount of money from another bank or another country, please provide documents showing where the money comes from. The documents required will depend on the source of the funds.

For example, if the money comes from an inheritance, you may need to provide an estate inventory. If it comes from the sale of a property, you may need to provide the purchase agreement, settlement statement and bank statements.

The documents must be in Swedish or English. Documents in another language must be translated by an authorised translation agency.

Please provide documents showing any assets you own outside Sweden, such as property, a bank account or a share in a company.

If you are liable to pay tax in another country that issues Tax Identification Numbers (TINs), please provide a copy of a document confirming your TIN.

Submit your application

Check one last time that you have added the place and date, signed the form and included all the documents that apply to you. If anything is missing, it will take us longer to process your application.

Send the signed form and your documents to the address below. You don’t need a stamp if you post your application in Sweden. Please don’t staple the documents together, as we scan them.

Private customer onboarding
GÖH 570 
Svarspost 
Kundnummer 22238958;
408 00 Göteborg

We will review your application

Once we have processed your application, we’ll contact you. If we need any additional information, we’ll let you know what you need to provide.

More information from the Swedish Bankers’ Association about becoming a customer of a Swedish bank.

Becoming a bank customer (Swedish Bankers’ Association)

Frequently asked questions about your application

We will usually get back to you within two weeks of receiving your application. If your application is complete, we will arrange a meeting at your nearest SEB branch. You will receive information about the meeting by text message and email.

If we need any additional information, we will contact you.

Being a tax resident of a country generally means that you are liable to pay tax on your income in that country, regardless of where the income comes from. You are normally a tax resident of the country where you live and work, but in some cases you may be a tax resident of more than one country.

TIN stands for Tax Identification Number and is a number used by tax authorities to identify you. In Sweden, your Swedish personal identity number (personnummer) is your TIN.

International payments are payments made either directly through SEB or through a third party.

To get to know you as a customer, we need to be able to communicate with you. If you do not understand Swedish or English well enough, you need to bring someone with you who can interpret for you at the meeting.

We cannot arrange an interpreter for you. Please contact your municipality to ask if they offer this service free of charge.

Betalningshjälpen

Genom utbildningsinitiativet Betalningshjälpen kan du på ett enkelt sätt få bättre koll på den digitala vardagsekonomin i Sverige. I utbildningen får du bland annat lära dig hur du skaffar bankkort, e-legitimation och digital brevlåda. Besök deras webbplats via länken för att läsa mer.

Till Betalningshjälpen 

Through the educational initiative Betalningshjälpen, you can gain a better understanding of digital everyday finances in Sweden. The training covers topics such as how to get a bank card, e-identification, and a digital mailbox. Visit their website via the link to learn more.

To Betalningshjälpen (English)

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